We are a small family business based on the South Coast of NSW, Australia. We ship daily from our studio in the small seaside town of Merimbula.
You'll receive an email confirming your order has been completed, followed by a second email to let you know your order has been shipped. This email will include a tracking number, so you can track your order right to your door.
All orders are shipped next business day. No waiting, no wondering so you can get on with living an adventurous life.
If you want to change your order please email firstname.lastname@example.org with your order details as soon as possible and we will try and help, however if it's already been shipped we will not be able to make changes. Please check our returns and refunds policy here.
Orders are tracked and shipped via Australia Post.
Yes, we ship all over the world for a flat rate of $20(AUD). Check out our shipping info for further details.
1. Place the chain through the fold of the wallet 2. Wrap the chain around the wallet a second time 3. Close the wallet and secure it with the stud 4. Pull one of the sections of chain until it can’t be pulled any further. You’ll now have a piece of chain running across the top of the wallet. Adjust as needed and you've created a looped mid-shoulder length chain strap!
Wrap the chain around your waist and thread the chain through the fold of the wallet. Create a belt by attaching one swivel clasp onto the chain itself, just to one side of the wallet. The remaining chain will hang down to one side (looks great with a charm!) The chain is adjustable up to 120cm. Depending how much chain remains, you may also have the option to style the excess chain across the front of the wallet to create an elevated belt bag. Secure the second swivel clasp to the chain on the other side of the wallet to complete this look.
Wrap the chain around your waist, thread the chain through the fold in the wallet. Create a belt by attaching one swivel clasp onto the chain itself, just to one side of the wallet. Fits up to a size 10 AU.
Unclip the swivel clasps to remove the chunky chain from the thin Cuban link chain. Next, take the Cuban link chain and unclip one end of chain from the gold oval clip joining the chain together. Allow the second gold oval clip to slide off the chain. Attach this clip to the other end of the chain so there are gold oval clips on each end. Using these clips, attach the Cuban link chain to the swivel clasps on the chunky chain to create a mid-length shoulder chain strap.
Unclip the chunky chain from the thin Cuban link chain. Thread one of the gold oval clips onto the Cuban link chain like a pendant. Use the second oval clip to close the chain. Attach the 2 oval clips to the swivel clasps on the Chunky chain and you’re done!
Separate the thin Cuban link chain from the chunky chain. Unclip one end of the Cuban link chain from the gold oval clip joining the chain together. Allow the second gold oval clip to slide off the chain and put it aside. Re-join the chain using the remaining clip to create a necklace. Looks great layered with other gold necklaces.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. We accept returns within 30 days of delivery. You can read our full returns and refunds policy here.
You will be alerted that we're out when you try to buy it. You can contact us at email@example.com and we'll notify you when it's back in stock.
Yes! For $9 you can choose to have your order beautifully gift wrapped. Select the gift wrapping option at checkout to add it to your order.
Sure can. If your order is going to someone else (they are so lucky!), you can leave a message which our team will pop onto a gift card for you. Follow the prompts at check out.
We do our best to source sustainable and eco-friendly materials for all of our packaging. Our dust bags are made from durable upcycled cotton and are designed to protect your accessory for years to come. Our packaging is proudly plastic free! Our tissue paper is acid free, FSC certified and uses soy-based inks. Our luxury gift wrap is produced locally in Melbourne from recycled kraft paper. We use plant-based 100% compostable mail bags which are durable, waterproof and certified for both home and commercial composting. They break down within 6 months and leave no harmful residues behind. We're also part of an eco-packaging alliance in which a tree is planted in an area of need each time we order our packaging materials.
We are currently accepting wholesale enquiries for selected collections. Drop us a line at firstname.lastname@example.org we'd love to hear from you.
Quality is our priority. The Elsewhere Co products are constructed using quality materials and are made to last.
Our leather goods are covered by a 1 year warranty from the original date of purchase, when used under normal conditions and for the purpose intended.
The warranty covers faults in materials and workmanship and doesn’t apply if damage is caused by unreasonable use or neglect, normal wear and tear, or change of mind.
In order to make a warranty claim, you need to have purchased your Elsewhere Co item through our website or one of our authorised retail partners and you must provide proof of purchase.
If your item is found to be faulty, we’ll replace it with a new one and cover the postage to send it back to you! If you have a warranty claim, email us at email@example.com with your order details, description and photo of the fault or damage and we’ll be in touch.
Treat your item with love + care to ensure it last for years to come. Keep your wallet away from liquids and avoid leaving it out in direct sunlight for hours at a time.
To maintain an attractive lustre, occasionally clean your recycled leather wallet with a soft dry cloth and store in its protective dust bag.
Treat your chains + charms gently, avoiding contact with lotions, sunscreens or perfumes.
When not in use we recommend storing your accessories in their dust bag or a jewellery box away from direct sunlight.
Gold plated pieces can scratch so extra care should be taken to maintain their quality and appearance.
We use quality metal hardware that's plated in various colours. Plating is a surface layer that sits on top of the metal and over time it will rub off in areas where metal is on metal or where skin regularly touches the metal. This is normal wear and tear and not considered a fault.